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Camp Forum: For Camp Directors: Frequently Asked Questions:
Why was my credit card denied?



Sep 24, 2003, 4:56 PM

Post #1 of 1 (72786 views)

Why was my credit card denied? Can't Post

There are many reasons why an order comes back denied by your financial institution. Most common are:
  • insufficient funds available
  • your card has expired
  • your billing address does not match the card statement
  • cvv/cvv2 (card verification value) number incorrect or incomplete
*cvv # for Visa/MasterCard is the last 3 digits of the credit card number printed in the signature field on the BACK of the credit card.
*cvv2 # for AMEX is the 4 digit number printed above and to the right of the credit card number on the FRONT of the card.

If you have any questions or would like to discuss this matter further, please contact our billing department directly via email at [email protected], or call us toll-free at 877-777-7738.
Evan A. Heltay

(This post was edited by evan on Sep 18, 2007, 2:46 PM)


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